Refund policy

Returns & Refunds

We accept return requests within 14 days of delivery, provided the product is unused, in its original packaging, and in resellable condition.

To request a return, contact us at floreya.shop@gmail.com, including your order number.

Return shipping costs are the responsibility of the customer, except in cases of defective products.

Once we receive and inspect the item, we will issue a refund within 5–7 business days.